Case Study

National QIPP Programme: NHS England

Service Area
Value Improvement
Client
NHSE
Over two years and four phases of the programme, Clarity assembled a multi-disciplinary team around SCW colleagues, comprising programme directors, regional heads of PMO, reporting and analytics.

Background

NHSE set up the National QIPP Support Programme with the aim of supporting challenged CCGs to hit their QIPP targets, and to reduce their gaps in unidentified QIPP.

SCW CSU led a National PMO, supported by Clarity.

Over two years and four phases of the programme, Clarity assembled a multi-disciplinary team around SCW colleagues, comprising programme directors, regional heads of PMO, reporting and analytics.

Approach

We established and co-ordinated weekly and monthly financial reporting for all regions and suppliers, and collated materials for monthly Steering Group meetings.

This supported us in identifying the success of the programme and securing sponsorship for two additional phases, which we designed in collaboration with NHSE.

The PMO developed a National QIPP Dashboard for regional DoFs and programme sponsors, increasing visibility on performance at a national, regional and CCG-level. Clarity supplied direct support in the north, building relationships with the DoF, DCO DoFs and supplier leads, enabling a tighter grip on the region, and a more progressive approach to support.

Outcomes

  • ROI: £35m (Phase 2).
    Phases 1 and 3 acted as planning and assurance phases, respectively. Phase 4 impact pending confirmation.
  • Designed and maintained a national performance dashboard for the exclusive use of regional DoFs and programme sponsorship.
  • CCGs receiving support reduced their unidentified QIPP at twice the rate of those not supported by the programme.
  • Total budget: £8.9m.
  • No. of CCGs supported:
    Phase 1 – 54
    Phase 2 – 65
    Phase 3 – 116
    Phase 4 – 95

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