Quality & Performance Improvement

What is Quality & Performance Improvement?

Modern health systems refer to a quintuple aim of improving population health; enhancing patient experience; reducing costs; workforce well-being and improving health equity.
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Developing services in ways that address these five aims is at the heart of Clarity’s work. Whilst our value improvement services focus on cost reduction, our quality and performance improvement services concentrate on the remaining four.

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How we work in this area varies by project and is framed around the needs of our clients. Examples include:

Facilitating events to enable organisations to agree a clear vision and develop a clear view of their common, end goal

Reviews of specific clinical areas to assess ‘what works’ and where improvements can be made

Creating practical plans for implementing change to guide the teams responsible

Quality & Performance Improvement at Clarity is led by:

Karen Smith

Sarah Hate

Jane Williams

Case Studies

Urgent & Emergency Care Operations Support

We worked with the NHSE SW regional team to design and deliver an operations function which could flex and respond to fluctuating winter pressures. Partway through the project, we shifted focus to the Covid-19 pandemic, rapidly mobilising a UEC Cell with all the functionality of a Regional Incident Coordination Centre (ICC).

Transition and Closure Programme

The PHE Transition Programme was established in Autumn 2020 to support the effective and efficient transfer of PHE functions to the new public health system arrangements during 2021. The PHE Transition Programme successfully supported the transfer, transitioning 7,500 staff into four respective receiver organisations on 30 September 2021.

View all case studies

Deliver Health Improvement

Get in touch with Karen Smith to learn how we can support your health improvement goals.

CONTACT KAREN TODAY

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Clarity Consulting Associates Ltd. registered in England & Wales. No: 09610817. Registered office: 86-90 Paul Street, London EC2A 4NE, United Kingdom

07395 047304

info@ccal.co.uk

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